Senior Executive, Housing Services & Front Office - National University of Singapore (Remote from Bali)

National University of Singapore · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 25000000 - 35000000
The National University of Singapore is seeking a dynamic and experienced Senior Executive to join our Housing Services & Front Office team. This is a remote position based in Bali, offering a unique opportunity to contribute to a prestigious international institution while enjoying the beauty and culture of Indonesia. The successful candidate will play a key role in managing and overseeing the day-to-day operations of our housing services and front office, ensuring a high standard of service and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the day-to-day operations of housing services and front office, ensuring a high standard of service and guest satisfaction.,Develop and implement strategies to improve housing services and front office operations, with a focus on efficiency and guest experience.,Coordinate with various departments to ensure smooth and effective communication and collaboration.,Monitor and manage budgets for housing services and front office, ensuring financial efficiency and compliance with university policies.,Oversee the maintenance and upkeep of housing facilities, ensuring they are safe, clean, and well-maintained.,Develop and implement training programs for front office staff to ensure high standards of service and customer satisfaction.,Handle and resolve guest complaints and issues in a timely and professional manner.,Collaborate with external vendors and service providers to ensure the smooth delivery of housing services.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 8 years of experience in housing services, front office operations, or a related field.,Proven track record of managing and overseeing day-to-day operations in a high-pressure environment.,Strong leadership and management skills, with the ability to motivate and inspire a team.,Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with guests, staff, and other stakeholders.,Proficiency in English, both written and spoken.,Knowledge of relevant software and systems used in housing services and front office operations.,Familiarity with Indonesian culture and customs, as well as the local business environment in Bali.

🛠️ Keahlian

Strong organizational and time management skills.Ability to work well under pressure and meet tight deadlines.Strong problem-solving and decision-making skills.Experience in budgeting and financial management.Experience in working with external vendors and service providers.Experience in developing and implementing training programs.Experience in handling and resolving guest complaints and issues.Proficiency in relevant software and systems used in housing services and front office operations.
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